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On this page
- Why should I set up authentication?
- What type of authentication should I set up?
- How does authentication work?
- Next steps
Why should I set up authentication?
You can protect your organization's outgoing email by setting up authentication, which can:
- Stop legitimate messages being marked as spam
- Stop spammers from impersonating your organization by spoofing or phishing
How email authentication benefits your organization & your users.
What type of authentication should I set up?
All email senders should set up SPF and/or DKIM:
- SPF—Sender Policy Framework (SPF) helps to prevent senders from impersonating you, blocking spammers and other attackers from sending email that appears to be from your organization.
- DKIM—DomainKeys Identified Mail (DKIM) prevents your message contents from being changed during transit.
Note: Starting in 2024, Google will require that all senders set up SPF or DKIM to send and deliver email to personal Gmail accounts. Bulk senders will be required to set up SPF, DKIM, and DMARC. Learn more in Email Sender Guidelines.
Google's recommendations:
- Set up both SPF and DKIM. Simplified DKIM says you wrote the email. SPF says your server sent the email. So DKIM+SPF sends a stronger signal that the email came from you since you wrote it and sent it.
- Set up DMARC (Domain-based Message Authentication, Reporting, and Conformance), which lets you choose what happens to messages that don't pass SPF or DKIM.
- You can set up BIMI (Brand Indicators for Message Identification) to lend authenticity to your email by adding your verified brand logo.
- Another way to prevent phishing in Gmail is to turn on pre-delivery message scanning.
When sending to Gmail accounts, you should meet the authentication requirements at Email sender guidelines.
How does authentication work?
Consider this real-world example. The COVID pandemic saw a large increase in malicious email attacks targeting healthcare organizations. These attacks resulted in impersonated email, with attackers requesting donations under the guise of the organization. Email addresses and passwords held by the healthcare organization were leaked online, as people were tricked into providing personal information.
Within a week of implementing DMARC, messages that appeared to to be sent from the healthcare organization were reduced by 70%. Within several weeks, all email impersonation completely stopped.
Next steps
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