As an IT administrator for your organization, you decide who can call your users with Google Meet. For example, if you're the IT admin for a small company, you could allow all incoming Meet calls so that potential customers can reach you. If you're an EDU admin, you can turn off all incoming calls to your users so that students can't call each other.
Customize who can call my users
The default setting for the Incoming call restrictions switch is Only contacts & in domain users. The Incoming call restrictions setting interacts with the Meet Access setting. These two settings together control who can call your users.
| Access admin setting | ||||
|---|---|---|---|---|
| Meetings or calls created in your organization only | Meetings or calls created in any Google Workspace organization | Any meetings or calls, including those created with personal accounts | ||
| No one | Nobody can call your users. | Nobody can call your users. | Nobody can call your users. | |
| Incoming Call restrictions admin setting | Only contacts & in-domain users* | People in your organization can call your users. |
People in your organization can call your users. Your user's contacts can also call them as long as they have a paid Workspace account. People without a paid Workspace account cannot call your users. |
People in your organization and your user's contacts can call them. |
| Everyone | People in your organization can call your users. | Anybody with a paid Workspace account can call your users. | Anybody can call your users. | |
Who I can restrict from calling my users
* If your Incoming call restrictions switch is set to Only contacts & in domain users, the contacts you can restrict are based on the type of contact.
Users can receive calls from:
- Google contacts, which include:
- My contacts
- Other contacts
- Frequent contacts
Users cannot receive calls from:
- Local device contacts
Users can only receive calls from local device contacts if your Incoming call restrictions switch is set to Everyone and your Access switch is set to Any meetings or calls.
For more information about contacts, visit Add, move, or import contacts.
Turn incoming call restrictions on or off for Meet
Before you begin: If needed, learn how to apply the setting to a department or group.
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Sign in to your Google Admin console.
Sign in using your administrator account (does not end in @gmail.com).
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In the Admin console, go to Menu
Apps
Google Workspace
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Click Meet safety settings.
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(Optional) To apply the setting only to some users, at the side, select an organizational unit (often used for departments) or configuration group (advanced). Show me how
Group settings override organizational units. Learn more
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Click Incoming call restrictions and choose an option.
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Click Save. Or, you might click Override for an organizational unit.Changes can take up to 24 hours but typically happen more quickly. Learn more
To later restore the inherited value, click Inherit (or Unset for a group).
