Turn Google Fi on or off for users

As an administrator, you can control whether users can use Google Fi with their organizational account. Turning off this control in your Admin console does not prevent users from using Google Fi when not using their organizational account.

If you turn off Google Fi for an existing subscriber, they are still able to use the service for 30 days. During this time, the user can choose to transfer their phone number to a different Google Account or to a new carrier.

Control who uses Google Fi with their account

Before you begin: To turn a service on or off for certain users, put their accounts in an organizational unit (to control access by department) or add them to an access group (to allow access for users across or within departments).

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. In the Admin console, go to Menu and then Appsand thenAdditional Google services.
  3. Click Google Fiand thenService status.
  4. Click On for everyone or Off for everyone.
  5. Click Save.
  6. (Optional) To turn a service on or off for an organizational unit:
    1. At the left, select the organizational unit.
    2. To change the Service status, select On or Off.
    3. Choose one:
      • If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
      • If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
        Note: Learn more about organizational structure.
  7. To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Use groups to customize service access.

Next steps

Learn to use Google Fi at the Google Fi Help Center.

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