This page is for administrators who manage groups for an organization. To manage groups for your own account, visit Google Groups help.
After you enable Groups for Business for your domain, you might want to tell your users about their new service. We suggest that you send an email announcement to your users to explain what the service is and how they can benefit from it. Here's a template you can use to create your message:
Subject: New Google Groups service added to your Google Workspace account
Dear Google Groups user,
We wanted to let you know that your Google Workspace account now includes the Google Groups service! A Google Group is a mailing list, which includes member addresses and also has its own email address. You can use groups to communicate and collaborate more efficiently with your coworkers.
Benefits of the Groups service
With the new Groups service, you get all of these benefits (some depend on the group's settings):
- View our company Groups directory to find the email address for a group
- View details about a group in the directory, including the list of members
- View a group's conversation history, which includes all the messages sent to the group
- Post messages to groups, even if you're not a member
- Manage your own subscriptions to groups—that is, join or leave a group whenever you want
- Create your own groups—you no longer need to make requests to the IT Department
- Share content (Google documents, calendars, sites, and videos) with a group address instead of individual addresses—if you update the group's members list, access to your content is updated automatically
Where to find the Groups service
You can access our groups directory by clicking the Groups link at the top of any Google Workspace page, such as your Gmail or Calendar page, or use this link:
Google Groups or groups.google.com.
How Google groups differ from contact groups
You might be wondering how Google Groups differs from the groups you can create in your Google contacts—that is, your contact groups. The primary difference is that a Google Group has its own email address, so it can be shared in our groups directory. Your contact groups, on the other hand, can't be shared by other people. Google Groups also provides conversation history, optional moderation, and more!
For quick start-up tips on Google Groups, visit the Learning Center.
