You can contact your domain host to get help configuring your MX records. Use the following sample explanation to clarify the process:
I recently signed up for Google Workspace. It allows me to use Google apps with my domain name. To use Google for email, I have to point the MX records for my domain to Google's mail servers. Google can’t configure the MX records for my domain. I need help changing the MX records.
Here is the information you should need to help me change the records:
Name/Host/Alias Priority Value/Answer/Destination Leave blank or use @ 1 SMTP.GOOGLE.COM
Once your MX records are configured correctly, you can receive mail in your Google Workspace email accounts.
Avoid bounced messages during the switch
Until the new records are active, emails are directed to your previous email provider. To avoid email bounces and other issues, follow the steps in Avoid issues when changing MX records.
Check for the new records
After your domain host changes your MX records and you've waited a suitable amount of time to let the records propagate (typically up to 72 hours), you can check for the new records. For the steps, go to Troubleshoot MX records.
