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With Security Assertion Markup Language (SAML), your users can sign in to enterprise cloud applications with their Google Cloud credentials.
Set up SSO via SAML for Accellion
Before configuring SSO, ask Accellion support to provide a unique subdomain for your organization. Contact [email protected] to set one up and allow one business day for setup.
Step 1: Set up Google as a SAML identity provider (IdP)-
Sign in to your Google Admin console.
Sign in using an account with super administrator privileges (does not end in @gmail.com).
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In the Admin console, go to Menu AppsWeb and mobile apps.
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Click Add appSearch for apps.
- Enter Accellion in the search field.
- In the search results, hover over the Accellion SAML app and click Select.
- On the Google Identity Provider details page:
- Copy and save the SSO URL.
- Download the Certificate.
- Click Continue.
- On the Service provider details page, edit the ACS URL, replacing {your‑domain} with your subdomain name provided by Accellion.
- Click Continue.
- (Optional) To map Google directory attributes to the corresponding app attributes, in the Attribute Mapping window:
- Click Add Mapping.
- Click Select fieldselect a Google directory attribute.
- For App attributes, enter the corresponding app attribute.
- (Optional) To enter group names that are relevant for this app:
- For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
- Add additional groups as needed (maximum of 75 groups).
- For App attribute, enter the groups attribute name of the corresponding service provider.
Regardless of how many group names you enter, the SAML response includes only groups that a user is a member of (directly or indirectly). For more information, go to About group membership mapping.
- On the Attribute mapping page, click Finish.
- Open a new incognito browser window.
- Sign in to https://yourcompany.kiteworks.com/admin with your organization's Accellion administrator account, where yourcompany is the subdomain provided by Accellion.
- Click Application from the breadcrumb menu options.
- Navigate to Authentication and Authorization -> SSO Setup.
- Check Setup SSO with SAML 2.0.
- In the IDP Entity ID and Single Sign-On Service URL fields, paste the Google IdP’s Entity ID and SSO URL values you copied in Step 1.
- In the Service Provider Entity ID field, paste https://yourcompany.kiteworks.com.
- In the RSA Public Key Certificate field, copy and paste the content of the Google IdP’s certificate.
- Click Save.
- When it is saved successfully, check Initiate AuthnRequest to enable SSO at Accellion’s.
- Click Save.
- (Optional) Create users in Accellion:
- Select Users from the breadcrumb menu options.
- Under Manage Users click + on the right to add a new user.
- Make sure the email addresses you enter are the user’s Google email IDs.
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Sign in to your Google Admin console.
Sign in using an account with super administrator privileges (does not end in @gmail.com).
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In the Admin console, go to Menu AppsWeb and mobile apps.
- Select Accellion.
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Click User access.
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To turn a service on or off for everyone in your organization, click On for everyone or Off for everyone, and then click Save.
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(Optional) To turn a service on or off for an organizational unit:
- At the left, select the organizational unit.
- To change the Service status, select On or Off.
- Choose one:
- If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
- If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
Note: Learn more about organizational structure.
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To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Use groups to customize service access.
- Ensure that your Accellion user account email IDs match those in your Google domain.
Accellion supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:
IdP-initiated
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Sign in to your Google Admin console.
Sign in using an account with super administrator privileges (does not end in @gmail.com).
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In the Admin console, go to Menu AppsWeb and mobile apps.
- Select Accellion.
- At the top left, click Test SAML login.
Accellion should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.
SP-initiated
- Close all browser windows.
- Open https://yourcompany.kiteworks.com for the Accellion User portal or https://yourcompany.kiteworks.com/admin for the Accellion Admin portal.
- Click Login via the external SSO provider.You should be redirected to the Google sign-in page.
- Enter your username and password.
After your sign in credentials are authenticated, you are redirected back to Accellion.
If the user account authenticated by Google IdP does not already exist in Accellion, you see an error. See step 2 to manually create a new user in Accellion before verifying SSO.
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