Apteligent cloud application

You must be signed in as a super administrator for this task.

With Security Assertion Markup Language (SAML), your users can sign in to enterprise cloud applications with their Google Cloud credentials.

Set up SSO via SAML for Apteligent

Step 1: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. In the Admin console, go to Menu and then Appsand thenWeb and mobile apps.
  3. Click Add appand thenSearch for apps.
  4. Enter Apteligent in the search field.
  5. In the search results, hover over the Apteligent SAML app and click Select.
  6. On the Google Identity Provider details page, download the IDP Metadata.
  7. Click Continue.
  8. On the Service provider details page, replace {account} in the ACS URL field with a unique account name.
    The default Name ID is the primary email. 
  9. Click Continue.
  10. On the Attribute Mapping page, click the Select field menu and map the following Google directory attributes to their corresponding Apteligent attributes:
    Google directory attribute Apteligent attribute
    Basic Information > First Name User.FirstName
    Basic Information > Last Name User.LastName
    Basic Information > Primary Email email
  11. (Optional) To enter group names that are relevant for this app:
    1. For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
    2. Add additional groups as needed (maximum of 75 groups).
    3. For App attribute, enter the groups attribute name of the corresponding service provider.

    Regardless of how many group names you enter, the SAML response includes only groups that a user is a member of (directly or indirectly). For more information, go to About group membership mapping.

  12. Click Finish.
Step 2: Set up Apteligent as a SAML 2.0 service provider (SP)
  1. Log in to Apteligent as an admin, and go to Administration.
  2. Click Single Sign-On.
  3. Enter your unique identity provider name. 
    This should match the account name entered in the Google ACS URL field.
  4. Upload the metadata from Google into Apteligent.  
  5. Click Save Settings.
Step 3: Enable the Apteligent app
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. In the Admin console, go to Menu and then Appsand thenWeb and mobile apps.
  3. Select Apteligent.
  4. Click User access.
  5. To turn a service on or off for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. (Optional) To turn a service on or off for an organizational unit:
    1. At the left, select the organizational unit.
    2. To change the Service status, select On or Off.
    3. Choose one:
      • If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
      • If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
        Note: Learn more about organizational structure.
  7. To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Use groups to customize service access.
  8. Ensure that your Apteligent cloud user account email IDs match those in your Google domain.
Step 4: Verify that SSO is working

Apteligent supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. In the Admin console, go to Menu and then Appsand thenWeb and mobile apps.
  3. Select Apteligent.
  4. At the top left, click Test SAML login

    Apteligent should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

  1. Open an incognito window.
  2. Open https://app.apteligent.com and attempt to sign in.
    You should be automatically redirected to the Google sign-in page.
  3. Enter your sign in credentials.
    After your credentials are authenticated, you are redirected to Apteligent.
 


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