You must be signed in as a super administrator for this task.
With Security Assertion Markup Language (SAML), your users can sign in to enterprise cloud applications with their Google Cloud credentials.
Set up SSO via SAML for ShareFile
Before configuring SSO, you need a ShareFile subdomain. For example, the subdomain for your company would be https://yourcompany.sharefile.com. If you don't have a ShareFile subdomain, contact ShareFile Support for assistance.
Step 1: Set up Google as a SAML identity provider (IdP)-
Sign in to your Google Admin console.
Sign in using an account with super administrator privileges (does not end in @gmail.com).
-
In the Admin console, go to Menu
Apps
Web and mobile apps.
-
Click Add app
- Enter ShareFile in the search field.
- In the search results, hover over the ShareFile SAML app and click Select.
- On the Google Identity Provider details page:
- Copy and save the SSO URL.
- Copy and save the Entity ID.
- Download the Certificate.
- Click Continue.
- On the Service provider details page, edit the ACS URL and the Entity ID values. Replace {subdomain} with the ShareFile subdomain.
- Click Continue.
-
(Optional) To map Google directory attributes to the corresponding app attributes, in the Attribute Mapping window:
- Click Add Mapping.
- Click Select field
- For App attributes, enter the corresponding app attribute.
-
(Optional) To enter group names that are relevant for this app:
- For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
- Add additional groups as needed (maximum of 75 groups).
- For App attribute, enter the groups attribute name of the corresponding service provider.
Regardless of how many group names you enter, the SAML response includes only groups that a user is a member of (directly or indirectly). For more information, go to About group membership mapping.
- On the Attribute mapping page, click Finish.
-
Sign in to your ShareFile account.
-
Go to Settings
-
Scroll down to the Single Sign-on/SAML 2.0 Configuration section and enter the following information:
-
Enable SAML: Select Yes.
-
Your Issuer/EntityID: Enter the Entity ID you copied in step 1.
-
X.509 Certificate: Click Change and then copy and paste the contents of the Certificate you downloaded in step 1.
-
Login URL: Enter the SSO URL you copied in step 1.
-
-
Click Save.
-
Sign in to your Google Admin console.
Sign in using an account with super administrator privileges (does not end in @gmail.com).
-
In the Admin console, go to Menu
- Select ShareFile.
-
Click User access.
-
To turn a service on or off for everyone in your organization, click On for everyone or Off for everyone, and then click Save.
-
(Optional) To turn a service on or off for an organizational unit:
- At the left, select the organizational unit.
- To change the Service status, select On or Off.
- Choose one:
- If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
- If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
Note: Learn more about organizational structure.
-
To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Use groups to customize service access.
- Ensure that your ShareFile user account email IDs match those in your Google domain.
ShareFile supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:
IdP-initiated
-
Sign in to your Google Admin console.
Sign in using an account with super administrator privileges (does not end in @gmail.com).
-
In the Admin console, go to Menu
- Select ShareFile.
- At the top left, click Test SAML login.
ShareFile should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.
SP-initiated
- In a new incognito browser window, go to https://yourcompany.sharefile.com.
- Click Sign in.
You should be automatically redirected to the Google sign-in page. - Enter your username and password.
After your credentials are authenticated you are automatically redirected to ShareFile.
Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.
