Dialpad Sandbox cloud application

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. In the Admin console, go to Menu  AppsWeb and mobile apps.
3. Click Add appSearch for apps.
4. Enter Dialpad Sandbox in the search field.
5. In the search results, hover over the Dialpad Sandbox SAML app and click Select.
6. On the Google Identity Provider details page:
   • Copy and save the SSO URL and Entity ID.
   • Download the Certificate.
7. Click Continue.
8. On the Service provider details page, edit the ACS URL and Entity ID, replacing {your‑domain} with your Dialpad Sandbox subdomain.
9. Click Continue.
10. On the Attribute Mapping page, click the Select field menu and map the following Google directory attributes to their corresponding Dialpad Sandbox attributes:
     

    Google directory attribute	Dialpad Sandbox attribute
    Basic Information > First Name	FirstName
    Basic Information > Last Name	LastName
    Basic Information > Primary Email	Email

11. (Optional) To enter group names that are relevant for this app:

    1. For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
    2. Add additional groups as needed (maximum of 75 groups).
    3. For App attribute, enter the corresponding groups attribute name of the service provider.

    Regardless of how many group names you enter, the SAML response includes only groups that a user is a member of (directly or indirectly). For more information, go to About group membership mapping.

12. Click Finish.

1. Open a new incognito browser window.
2. Go to https://dialpad.com/authentication/saml.
3. Click Log In and sign in to Dialpad Sandbox with your administrator account.
4. Enter information in the following fields:
   • IdP SSO Url: the SSO URL you copied in Step 1 above.
   • IdP Entity ID (Issuer): the Entity ID you copied in Step 1.
   • Certificate: Upload the certificate downloaded in Step 1.

     Note: Remove “BEGIN” and “END CERTIFICATE” from the copied X.509 certificate text.

5. Click Save.

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. In the Admin console, go to Menu  AppsWeb and mobile apps.
3. Select Dialpad Sandbox.
4. Click User access.

5. To turn a service on or off for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

6. (Optional) To turn a service on or off for an organizational unit:

   1. At the left, select the organizational unit.
   2. To change the Service status, select On or Off.
   3. Choose one:
      • If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
      • If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
        Note: Learn more about organizational structure.
7. (Optional) To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Use groups to customize service access.
8. (Optional) To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Use groups to customize service access.
9. Ensure that your Dialpad Sandbox user account email IDs match those in your Google domain.

Dialpad Sandbox supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. In the Admin console, go to Menu  AppsWeb and mobile apps.
3. Select Dialpad Sandbox.
4. At the top left, click Test SAML login. 

   Dialpad Sandbox should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

1. Open https://dialpad.com/saml/login/google/{your-domain}.com. You should be automatically redirected to the Google sign-in page.
2. Enter your username and password.

After your sign in credentials are authenticated, you're automatically redirected back to Dialpad Sandbox.

As a super administrator, you can automatically provision users in the Dialpad Sandbox application.