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Bring your best ideas to life with Gemini for Google Workspace. Get tips & real-life use cases for using gen AI at work.

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Create and send email

  1. On your computer, go to Gmail.
  2. At the top left, click  Compose.
  3. In the "To" field, add recipients. You can also add recipients:
    • In the "Cc" and "Bcc" fields.
    • When you compose a message, with a "+ sign" or "@mention" and the contact's name in the text field.
  4. Add a subject.
  5. Write your message.
  6. At the bottom of the page, click Send.

Tip: To add individual recipients and groups of contacts you created with labels, click To:. 

 

 Draft email with Gemini

You can use this feature only if your organization supports it. For help, contact your administrator. Gemini for Google Workspace is available when your Google account language is set to an English dialect. Additionally, some features are available in Spanish and Portuguese. Learn more about language availability.

Write a new draft with Gemini in Gmail

An animation showing how to use AI in Gmail to write a cover letter for a job in marketing

  1. On your computer, open Gmail.
  2. At the top left, click Compose.
    • You can also reply to an email thread.
  3. At the bottom left of the window, click Help me write .
  4. Enter a prompt. For example:
    • “A thank you letter for my job interview”
    • “A birthday invitation for my 5-year-old”
    • “Ask my friend for restaurant recommendations in Toronto”
  5. Click Create.
  6. (Optional) After generating your draft, click:
    • Recreate: Generate a new draft based on your prompt. After you create a new version of the draft, you can’t go back to the previous version.
    • Refine: Revise the text in the draft.
      • Formalize: Make the draft more formal.
      • Elaborate: Add additional details to the draft.
      • Shorten: Shorten the draft.
  7. If your draft looks good, click Insert.

Tips:

  • For better results, include:
    1. Recipient
    2. Topic
    3. Tone you want to express in your prompt

For example, "An apology to my child's teacher for their absence."

  • To get a draft you like, it may take a few tries. To submit a different prompt:
    1. At the top right of the draft, tap Close .
    2. Enter a new prompt.

Refine a draft with Gemini in Gmail

An animation showing how to use AI in Gmail to refine a cover letter draft

  1. On your computer, open Gmail.
  2. At the top left, click Compose.
    • You can also reply to an email thread or open an existing draft.
  3. Write your message.
  4. At the bottom left of the window, click Help me write (Labs) .
  5. Choose an option from the menu:
    • Polish: Refine your draft.
    • Formalize: Make the draft more formal.
    • Elaborate: Add additional details to the draft.
    • Shorten: Shorten the draft.
  6. (Optional) After refining your draft, click:
    • Recreate: Generate a new draft. After you create a new version of the draft, you can’t go back to the previous version.
    • Refine: Revise the text again.
  7. If your draft looks good, click Insert.

Give feedback about a draft

Gemini for Google Workspace is constantly learning and may not be able to support your request.

If the generated draft is inaccurate or looks unsafe, you can let us know by submitting feedback. Your feedback can help improve AI-assisted Workspace features and broader Google efforts in AI.

  1. Below the generated text, click Good suggestion or Bad suggestion .
  2. To share detailed feedback, click Tell us more.
    • To share general feedback, click Feedback Feedback .
  3. Click Submit.

Important:

Learn more at the Gmail Help Center

Compose in a new window and resize

 Tip: To open the Compose window with a keyboard shortcut, just type c.

  1. On your computer, go to Gmail.
  2. On the left, click Compose.
  3. (Optional) Choose a window size with the buttons in the top right:
    • Full screen
    • Exit full screen
    • Open in a new window Shift + 
  4. Add a subject and recipients (To, Cc, or Bcc).

Turn off conversation view

When people reply to an email, Gmail groups responses together in conversations with the newest email on the bottom. However, if you prefer to list messages separately, you can turn Conversation view off. You can switch back at any time.

  1. Open Gmail.
  2. At the top right, click Settings and then See all settings.
  3. Scroll to Conversation view.
  4. Select Conversation view on or Conversation view off.

Learn more at the Gmail Help Center

Reply and forward

1. To reply to a single email or the last email in a thread, click Reply  .
2. To reply to an email within a thread, click Reply all .
3. To forward a single email or the last email in a thread, click Forward  .
4. To forward an email within a thread, click More and thenForward.
5. To see previous email in a thread, click Show trimmed content .
6. To forward an entire conversation, at the top, click More and thenForward all.
7. To use a Smart Reply, at the bottom of the email, click a suggested reply. You can then edit the email before sending it.

Change recipients or subjects

Add and remove recipients

When composing your reply:

  • Add recipients—Click the To field and enter the recipient's email address.
  • Remove recipients—Next to the person's email address, click Remove .

Tip: You can also add a recipient in the body of an email, by typing + and the contact's name.

Edit an email subject

  1. Next to Type of response , click the Down arrow Drop down arrowand thenEdit subject.
  2. Enter a new subject.

Print an email

If there are multiple emails within the same conversation, you can print just one of those emails.

  1. On your computer, go to Gmail.
  2. Open the email you want to print.
  3. At the top right of the email, click More More.
  4. Click Print.

 

Learn more at the Gmail Help Center

Print and save attachments

When you get an email with attachments...

See a full-screen view and print

Click the attachment to open a full-screen view. To print, click Print .

Download an attachment to your computer

  1. On your computer, go to Gmail.
  2. Open a message.
  3. At the bottom of the message, hover over the attachment.
  4. Click Download .

Tips:

  • If you use Google Chrome, learn how to download a file on Chrome.
  • Your browser saves attachments to a download folder. Check your browser’s settings to find your downloads.
  • If your computer supports it, you can also drag photos and attachments to your desktop.

Learn more at the Gmail Help Center

Send bulk email for your business

If you are a Workspace Individual subscriber, you can create a branded email and send it to many recipients at once.

Learn more

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Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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