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Send a chat message
Message a person or group
You can send a direct message in Chat to one or more people within your organization. You can direct message an individual outside of your organization, but you can't include external people in a group message.
Tip: To chat with external guests in a group, create a space.
- On your computer, go to Google Chat.
- On the left, under “Chat,” click the name of the person or group you want to message.
- If you can’t find their name, click New chat or Start a chat .
- Enter a name or email address. Suggestions appear as you enter text.
- Tip: To send a direct message from a work or school account to someone outside your organization, enter their email address.
- Click the person you want to message.
- To create a group conversation, continue to enter people’s names.
- When you select everyone you want to include in the conversation, click Start chat.
- Tip: If you want to send a direct message to a specific person, next to their name, click Start chat , or use the keyboard shortcut ⌘ + Enter / Ctrl + Enter.
- Enter a message.
- Click Send .
Tips:
- If you use a work or school account, suggestions include everyone in your organization, even those who don't have Google Chat.
- To message you back, the message recipient may need to accept your request.
Learn more at the Google Chat Help Center
Format a Chat message
- On your computer, open Google Chat or Gmail.
- In Gmail: On the left, click Chat.
- Go to a conversation.
- Enter a message.
- Highlight the text you want to format.
- Click Format .
- Select an option:
- To bold: Click Bold .
- To italicize: Click Italic .
- To underline: Click Underline .
- To change the text color: Click Text color .
- To add a bullet point before the text: Click Bulleted list.
- To strikethrough: Click Strikethrough .
- To insert a link:
- Click Insert link .
- Enter the link.
- Click Send .
Learn more at the Google Chat Help Center
Reply to a chat message
Reply to a message
- On your computer, open Google Chat or Gmail.
- Open a chat message.
- Below the message, click the reply area.
- Enter your message or select a suggestion.
- You can customize a suggested message before you send it.
- Press Return or click Send .
Use other options in Chat replies
- To add a person to the conversation or mention them: Type , then enter a name.
- To add emojis to your message: Click Emoji .
- To share files from your device: Click Upload file .
- Everyone in a space can find shared files.
- To share files from Google Drive: Click Add Google Drive file .
- Everyone in a space can find shared Drive files.
- To start a video call: Click Add video meeting .
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- To schedule a calendar meeting: Click Calendar .
- To send a GIF: Click GIF .
- To add formatting to text: Click Format .
Learn more at the Google Chat Help Center
Edit or delete a message you sent
If you make a mistake or need to update a message you sent, you can edit or delete the message.
Edit a chat message
- On your computer, go to a conversation and hover over your message.
- Click Edit .
- Make your changes.
- Click Update.
Delete a sent message
- On your computer, go to a conversation and hover over your message.
- Click More Delete .
- To confirm, click Delete.
Learn more at the Google Chat Help Center
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