Cookies can impact how your Google Account works with other third-party apps and services.
Important: If you get a message that cookies are turned off, you need to turn them on to use your account.
Learn about cookies
The websites that you visit create files called cookies. By saving information about your visit, they make your online experience easier. For example, sites can:
- Keep you signed in
- Remember your site preferences
- Provide you locally relevant content
There are 2 types of cookies:
- First-party cookies: Created by the site you visit. The site is in the address bar. They are a type of on-device site data. Learn more about on-device site data.
- Third-party cookies: Created by other sites. The sites you visit can embed content, like images, ads, and text, from other sites. Any of these other sites can save cookies and other data to personalize your experience.
Google uses cookies to improve its services. Learn how cookies are used in the Privacy Policy.
In the Chrome app
Cookies are automatically turned on and stay on. Learn how to clear cookies.
In the Safari app
- Follow the instructions to turn cookies on or off.
- Wait 5 minutes and open the Safari app.
In other browser apps
For instructions, check the support website for your browser.
Fix problems
If you can't sign in to a third-party website with your Google Account, and get a message that cookies are turned off:
- Follow the steps above to turn on cookies.
- Try signing in again.
If you still get the error message, here are some possible solutions. Try each one, then try signing in.
- Open a new browser window.
- Clear your browser's cache and cookies. Learn how to clear cache and cookies.
- Browse in private. Learn how to browse privately in Chrome.
- Change your browser's privacy settings. Learn how to change privacy settings.