Why isn't my Preferred Deal line item delivering?

Identify common reasons a Preferred Deal line item isn't delivering and what solutions might be available. Before you begin, make sure you understand the Ad Manager ad selection process.

Is this Preferred Deal line item trafficked in Google Ad Manager?YesNoI'm not sure

What's the status of your Preferred Deal line item?Draft or inactiveReadyDelivering

What is the creative source of this Preferred Deal line item?Advertiser providedPublisher managed

Do you notice any of these programmatic-specific rejection reasons?External buyer did not respondCreatives hosted by a third-party are not allowed on non-personalized trafficBuyer is bidding with an ineligible video MIME type, e.g., VPAIDAd technology provider not allowed by EU user consent settingsProgrammatic Direct requires video ad calls to use an SDK

Was this helpful?

How can we improve it?

Need more help?

Try these next steps:

Post to the help community Get answers from community members

false

Language

Enable Dark Mode

Send feedback about our Help Center

Send feedback on...

Clear search

Close search

Google apps

Main menu

14640461317401041421

true

Search Help Center

true

148

false