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Get personalised optimisation tips, understand your account health and set up completion on the improved 'My AdMob page'.

Introducing the new Policy centre

Overview of the Policy centre

Note: We've redesigned the Policy centre. Learn more about what changed

The Policy centre is a tool that helps you adhere to our programme policies. Use the Policy centre to discover, understand and resolve issues that affect ad serving in your apps. 

About the Policy centre

To access the Policy centre, sign into your AdMob account and click Policy centre in the sidebar. 

Use the Policy centre to view:

  • Which of your apps have issues that affect ad serving
  • Information about the issues, including issue descriptions
  • How to request a review of your app after you've addressed the issues 

Policy center overview

Use the Policy centre

The Policy centre helps you monitor any policy issues that your app may have as well as the overall health of your account. If we detect that any of your apps have policy or other issues, you’ll be notified in the Policy centre and via email. 

Once you access the Policy centre, you’ll find a list of your apps affected by issues. Issues are automatically sorted by the number of ad requests that they affect. You can also sort by app name, status, type of issue or date reported. To sort by any of these categories, click the category name. 

Click Download CSV and choose Download all items or Download filtered view to create a CSV file that contains the details of your apps with issues. 

Example of using the Ad Mob policy centre to monitor policy issues.

At the top of the main Policy centre page, you can view an overall account health summary. The summary shows how many apps are affected by issues, how many issues are Must fix and what percentage of your ad requests are restricted or disabled. You can filter for these categories by clicking on them. 

You can also note what percentage of account traffic is serving without restrictions. Note that clicking on this number won’t create a filter because filters are only available for apps with issues. 

To learn more about the issues on the list, click Fix in the Action column. This will take you to the 'Issue details' page where you’ll find a description of the issue and instructions on how to resolve it. 

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