To continue to show ads and receive payments from Google AdMob, you need to verify your identity. This is to confirm the accuracy of your account information and protect you from fraud.
Note: Identity verification is not required in China and Hong Kong.
Note: You won't be asked to verify your address via PIN until after you've successfully verified your identity.
You'll have 45 days from the date that we first ask you to verify your identity to submit the required documents in your account. After 45 days, if you haven't provided the documents or we're still unable to verify your identity from the documents that you've provided, we'll stop showing ads on your pages.
How to verify your identity
- Sign in to your AdMob account at https://apps.admob.com.
- Click Payments in the sidebar.
- Click the Verification tab.
- In the 'Identity Verification' section, click Take action.
- Follow the instructions to submit your documents.
Note: Verifying your information might take a few days. You can review the status in the 'Identity Verification' section.
Submit your documents
Here are some tips on successfully submitting your documents:
- Use the same full name in all documents.
- Submit documents that are current and not expired.
- Capture the entire document, the photo should be readable and in focus.
- Your image shouldn't have reflections and glare.
- Incomplete or obstructed documents or dark or blurry photos won't be accepted.
- Uploading documents or photos other than your ID may result in account suspension.
Document requirements for individual accounts
Your ID document must be a government-issued ID such as a passport, national/state ID, driving licence, or residence permit (not an exhaustive list).
Document requirements for business accounts
- Proof of organisation document
- Valid government-issued photo ID of authorised representative
Note: Your proof of organisation document must:
- Allow Google to confirm the current existence of the organisation; expired documents or documents suggesting that the organisation does not exist or no longer exists can’t be accepted.
- Be issued by an issuing authority, i.e. federal/state/municipal government, public institution (tax authority, securities and exchange commission, etc.), chamber of commerce, business registry, etc. This does not include utility bills, bank statements, insurance statements or rental agreements.
If we can't verify your identity
Sometimes we're unable to verify your identity from the documents you provide, for example, if your documents are blurry or unreadable. We'll let you know if this happens and invite you to resubmit.
To prevent abuse, we only allow a limited number of verification attempts. If you've reached your limit of attempts, use our Identity verification troubleshooter to find out what steps to take next.
Note: We can't remove the payment hold on your account until we've verified your identity.
Why your ID wasn't accepted and how to fix the issue
Expand all Collapse allThe name on the document doesn't match the name on your profile
Check that the name in your account is written correctly. If there's a mistake, make sure that you change the name in your account before you resubmit your ID.
The country of the document doesn’t match the country on your profile
We can only verify IDs that match the country in your payments profile. If you have a valid ID that matches your account name, but was issued in a different country to the country in your payments profile, please use our Identity verification troubleshooter.
The document submitted was invalid
Submit a valid document issued by a government institution. We accept passports, driving licences or national identity cards.
The type of document submitted is not supported
Submit one of the following documents that our system will accept: passport, driving licence or national identity card.
Your business information could not be verified
Check that the business name in your account matches the name in your official registration documents. If there's a mistake, make sure that you change the business name in your account before you resubmit your ID.
Your business address could not be verified
Check that the business address in your account matches the address in your official registration documents. If there's a mistake, make sure that you change the address in your account before you resubmit your ID.
Part of the document was not visible
Make sure that you capture the entire document. Your image should be readable, in focus and shouldn't have reflections and glare.
The document was poorly lit and not readable
Take a new photo of your document. Your image should be readable, in focus and shouldn't have reflections and glare.
There was reflection or glare on the document
Take a new photo of your document. Your image should be readable, in focus and shouldn't have reflections and glare.
The photo of the document was blurry
Take a new photo of your document. Your image should be readable, in focus and shouldn't have reflections and glare. Make sure that you capture the entire document.
The photo of document was too small
Take a new photo of your document. Your image must be large enough for us to clearly read your name and address.
The document had expired or wasn't current
Submit a different government-issued document with a valid expiry date. We accept passports, driving licences or national identity cards.
The document couldn't be verified
Submit a valid government-issued document. Note that uploading documents or photos other than your ID may result in account suspension.
Changing your payments profile name after you complete identity verification
After you've successfully verified your identity, you won’t be able to change your name in your payments profile. If you have a valid reason to change your name, please contact us.