You can use your AdSense support page to quickly find answers to questions about your account. Sign in to the Google Account you use to access AdSense so that we can run some checks on your account.
If you're having trouble signing in, visit our Login troubleshooter.
Note: This information is for AdSense users only. If you don't have an AdSense account, we recommend that you:
- Read how to block certain ads.
- Visit My Ad Centre to control the information that Google uses to show you ads.
Account troubleshooting
Drop in earnings
To identify what's caused a drop in earnings, the first step is to know what key metrics influence your earnings. There are multiple factors that affect revenue, but in general the important metrics are: cost per click (CPC), CTR and impressions.
Follow these steps to learn more about key metrics and how to find the root cause of earning drop.
Ads serving
The AdSense Ad Serving troubleshooter can help you fix Google AdSense ad serving issues. Follow these steps learn how to fix ad serving on your site.
Ad Serving TroubleshooterPolicy issues
You can review the AdSense programme policies or visit your Policy centre.
For more information, refer to: Resolve issues in your Policy centre that may affect ad serving.
