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Feed image format
The following is not allowed:
Feed images in an unsupported format
Note: Images are only allowed in PNG, JPG, JPEG, or GIF format
Learn how to fix a disapproved ad or asset. If you can’t convert the image to meet this requirement, upload a different image that complies with the policy. For best results, save images in RGB color code with an ICC profile attached.
Unavailable feed image
The following is not allowed:
Troubleshooter: Unavailable feed image
If you aren't able to fix these violations, or you choose not to, please remove your ad to help prevent your account from becoming suspended in the future for having too many disapproved ads.
- Read the policy above to learn what we don't allow. Check your hosting server to make sure the images are not blocked and that the server isn’t taking too long to serve them.
- Host the image in an accessible location. Open permissions to allow the image to be used by your feed. Check your SSL certificate with an online tool, or switch to URLs that don't use your website's SSL certificate. If your server can’t respond in a reasonable amount of time, move your content to a new server that can handle requests for images.
Unacceptable address format
The following is not allowed:
Troubleshooter: Unacceptable address format
If you aren't able to fix these violations, or you choose not to, please remove your ad to help prevent your account from becoming suspended in the future for having too many disapproved ads.
- Read the policy above to learn what we don't allow. Review the addresses in your feed to look for formatting errors.
Edit the addresses in your feed. Make sure that addresses are formatted in one of the following approved methods:
- City, state code, country
- Full address with zip code
- Latitude-longitude in the DDD format
Use commas to separate your address. See the specs for cities, regions, and countries.
Related policies and common disapprovals
The following Google Ads policies are especially relevant to dynamic ads and are often associated with disapprovals. Learn about what happens if you violate our policies.
Sexual content
To keep ads relevant and safe for users, Google restricts sexual content in certain circumstances. See the Sexual content policy for more information.
Unclear relevance
All information should be relevant to what you’re advertising. For example, all submitted ad fields must represent the same advertiser and be relevant to the promoted product. Refer to the policy on Unclear relevance for more information.
Trademarks
Google may remove ads or assets in response to trademark owner complaints. Advertisers are responsible for proper trademark use in their ad text, assets, and business information. Refer to the Trademarks policy for more information.