If you get an “Auth check failure on device(s)” error when you try to add a shared Google Assistant-enabled device, you’re not a member of the home that the device is linked to in the Google Home app.
Join the home linked to the device
Important: You can’t use the steps below to join a home with your Google Workspace account Learn how to use a Google Workspace account on a device.
Step 1: Ask a member of the home to invite youTo join a home, ask a member of the home in the Google Home app to invite you.
To link a child’s account that’s managed in Family Link to a device, the parent in the child’s Google Family Group who’s trying to link their child’s account must join the home.
Important:
- If the person you want to invite has already sent a request to join your home, don’t send a new invitation. Instead, accept their request to join your home.
- You can’t invite a child with an account managed with Family Link to a home. After the parent joins the home, they can add their child’s account to the device.
As a home member, you can invite people to your home. A home can have up to 6 members.
- Open the Google Home app .
- If you have more than one home, tap Favorites . At the top, select the home you want to edit.
- Tap Settings tap Add Home member.
- Enter the name or email address of the person you want to invite to your home tap Next.
- Review what’s shared when you add someone to your home tap Next.
- Review the person’s access to your home tap Send.
- If your Google Family Group isn’t full and the person you’re inviting isn’t already in one, you should get the option to invite them to your Google Family Group.
- To invite them, tap Add to Family.
- To skip this step, tap No Thanks.
- Note: You can have up to 6 members in a Google Family Group.
The person you invite should receive an email with instructions.
Learn more about how to share a home and devices in the Google Home app.
- Open the Google Home app .
- Tap Favorites Inbox .
- Tap your pending invitation.
- Follow the in-app instructions to join someone’s home.
- To accept, tap Next.
- To reject, tap Decline.
- Review what’s shared when you join a home tap Agree.
- Create a nickname for the home. This nickname only appears to you.
- The next time you connect to the home’s Wi-Fi, open the Home app to finish Google Assistant setup, which adds you to the devices connected to the same Wi-Fi.
Learn more about how to share a home and devices in the Google Home app.
To add a child’s account that’s managed in Family Link to a speaker or Smart Display, you must meet both of these requirements:
- Be a parent in the child’s Google Family Group.
- Be a member of the home the device is linked to in the Home app.
If you’re the parent in a Google Family Group and you want to link your child’s account that’s managed in Family Link to a speaker or Smart Display, you can do that after you’ve joined the home. Learn how to add your child’s account to a device.