Most missing reviews are removed because they are policy violations like spam, or have inappropriate content .
If a review breaks the rules, it won’t come back.This helps keep Google reviews helpful and trustworthy. Learn more about what you can’t say in a review.
Sometimes reviews are removed after a Business Profile is suspended and then comes back. If this happens, ask for help from support.
Find why a review is missing
Tip: If you pick a future opening date for your business, reviews written before that date are deleted.
Find why your review is delayed
Sometimes a review takes a while to show up on Google Search or Maps. This often happens after profiles are combined. It usually gets fixed in a few days.
If you're using an older phone or tablet, you might have trouble writing a review. Try updating your phone's software and the Google Maps app.
