About WhatsApp messages from Google

Important: This feature is only available in India.

You may receive WhatsApp messages from Google to confirm your business details. Google may also call or send SMS to perform similar tasks. Learn more about phone calls from Google Assistant.

WhatsApp messages from Google

Important: Google won’t ask any questions about private or sensitive info. If you receive messages from any number that isn’t listed below, do not respond or provide any information. Learn how to help protect against fraudulent calls.

To confirm if your Business Profile info is correct, Google sends automated WhatsApp messages. You should only respond to messages from Google’s verified official account that has “verified blue checkmark” and with these account info:

  • Contact name: Google Maps India
  • Contact number: +91 91543 34592

How to opt out

To help keep businesses’ info up-to-date for your customers, Google offers this feature at no charge. Learn how Google manages any personal info it collects.

  • To opt out of text messages, reply STOP.
  • To delete all messages exchanged with the number, reply DELETE.

Report a problem with Google Assistant

To report a problem with Google Assistant messages, fill out this form.

Related resources

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Get help from Small Business Advisors

Want to receive one-on-one guidance and tailored recommendations on how to make the most out of your Business Profile? Try booking an appointment with Small Business Advisors.


Important: This service cannot troubleshoot issues, including Business Profile verification or suspension, or Google Ads billing.

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