Transfer primary ownership
- Go to your Business Profile. Learn how to find your profile.
- Select the three-dot menu Business Profile settings People and access.
- Select on the person you'd like to change access.
- Select the user’s role Primary owner.
- Then, select Save.
About Business Profile roles
Owners
Each Business Profile can have multiple owners but only one Primary owner.
Primary owners and Owners:
- Can add other users to share management of a profile
- Have the same capabilities, except:
- A Primary owner can’t remove themselves from a Business Profile until they transfer primary ownership to another user.
Managers
- Have most of the capabilities of an Owner, except for more sensitive functions
- Can’t remove the Business Profile
- Can’t manage users
The summary chart below outlines the different capabilities of each type of user.
Capability | Owner | Manager |
---|---|---|
Add and remove users | ||
Remove Business Profiles | ||
Edit all URLs | ||
Accept all Google updates | ||
Opt in or out of Bookings | ||
Update certain location settings
|
||
Manage Business Profile directly on Search and Maps | ||
Manage Google Ads account links | ||
Use Messaging | ||
Add custom labels to make it easy to find particular groups of locations |
||
Edit attributes | ||
Edit food delivery link | ||
Edit some main business info, like hours and |
||
Edit phone number | ||
Edit services | ||
Create, manage, and publish posts | ||
Add, delete, and edit cover photos and additional photos | ||
Add, delete, and edit logos | ||
Add, delete, and edit product | ||
Respond to reviews | ||
Download insights | ||
Respond to Q&A |
Important: You can no longer add new site managers, and we've upgraded all previous site managers to managers. Learn how to add more owners or managers.
Understand new owner & manager limitations
- Delete or undelete a profile.
- Remove other owners or managers from a profile.
- Transfer primary ownership to themselves or another user.
If the new owner or manager deletes their account within the first 7 days, they’re removed from the profile. If they change their mind, they must be added again.
Tip: If an existing owner or manager tries to transfer primary ownership of the profile in their first 7 days, they get an error.