If you’re not getting notifications from Google about your customers’ trials, renewals, transfers, and so on, check your secondary email address. This address is listed in your Google Admin console, not your Partner Sales Console.
Find your secondary email address
Be sure to sign in to the Admin console for your Reseller account.
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Sign in to your Google Admin console.
Sign in using your administrator account (does not end in @gmail.com).
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In the Admin console, go to Menu
Account
Account settings
The secondary email address is displayed in the Contact information section.