Google Workspace quickstart for resellers

Get familiar with the Partner Sales Console

As a reseller, you can use the Partner Sales Console to resell Google Workspace products to your customers. Use this quick start guide to get familiar with using the console to add customers, manage accounts, create orders, and perform other key tasks for reselling.

Sign in to the Partner Sales Console

The Partner Sales Console is available on Chrome, Firefox, Safari, and Microsoft Edge (Chromium-based).

  1. Go to the Partner Sales Console.
  2. Sign in with your partner username and password.

Main features of the Partner Sales Console

At the side of the console, click Customers, Billing, or Settings to perform the following tasks.

Customers

  • Search, sort, and filter customers
  • Add and manage customers
  • Place orders
  • Accept a customer transfer

For details, go to Manage customers (later, on this page).

Billing

  • View your billing accounts
  • Add a new billing account
  • Change payment methods
  • Request a new Google Workspace billing account

For details, go to Set up billing (later, on this page).

Settings

  • Find your account ID (Reseller Public Identifier)
  • Customize your support information for customers
  • Accept terms of services and agreements
  • Manage access to the Partner Sales Console

For details, go to View settings (later, on this page). 

Manage customers

Customer management task What you need to know...
View customers You can search, filter, and sort your customers. For details, go to Search and view customers
Create a new customer To add a new customer, click Create customer. You can create a customer account without immediately placing an order. For details, go to Add a Google Workspace customer.
Update customer account information Because customer updates aren't automatically synced to your Partner Sales Console, remind customers to notify you when they change their domain name, administrator, contact information, or address. For details, go to Manage customers' account and domain information.
Order & manage subscriptions Click a subscription to view and change payment plans, licenses, renewal settings, and status.

To see the list of Google Workspace subscriptions and add-ons, click the customerand thenNew serviceand thenBuy Google offer.

Accept a customer transfer A customer might want to transfer some of their Google Workspace subscriptions to you. To accept a transfer, first add the customer to your account and generate a token. For details, go to Transfer a customer's subscriptions to your reseller account.

Set up billing

Billing task What you need to know...
Manage customers' billing accounts You manage all of your customers' billing accounts for Google Workspace and Google Cloud from the Billing page in your Partner Sales Console. This page lists all the billing accounts set up in your Partner Sales Console and their associated currency.

For details, go to Manage billing accounts.

Request a new Google Workspace billing account If you want to sell Google Workspace services in a new currency, you can request a new reseller billing account for that currency, and add it to your Partner Sales Console. For details, go to Request a new Google Workspace billing account.

View settings

Settings task What you need to know...
Find your account ID You need your account ID for some tasks, such as transferring a customer's subscriptions to your reseller account. For details, go to Find your Reseller Public Identifier (account ID).
Customize support information Set the purchase and support links that appear in your customer's Google Admin console.

For details, go to Customize your support and purchase information for customers.

Accept terms of services and agreements Review and accept schedules and addendums to your reseller agreement. Additionally, if a customer transfers to your account, you might need to accept agreements for their current products. For details, go to Accept product agreements and terms of service.
Manage access to the Partner Sales Console Set up and manage reseller roles for users. For details, go to Assign Google Workspace reseller admin privileges.

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