To track important conversations in Google Chat, you can star messages. To find starred messages, go to the "Starred" shortcut.
Star or unstar a message
- On your computer, open Google Chat.
- Open a conversation.
- Hover over a message you want to star.
- Click More Star or Unstar.
Find your starred messages
- On your computer, open Google Chat.
- On the left, under “Shortcuts,” click Starred.