Data processor mode is currently only available for users on managed ChromeOS devices in these countries.
User Metrics sends usage statistics to Google, to ensure features and services are working and improved as intended. This article is intended for administrators and end users who want to learn about what data is collected by User Metrics and how it’s processed by Google.
Configurations and related articles
This is an Essential Service under data processor mode and is on by default.
This policy can be toggled on or off using the DeviceMetricsReportingEnabled and MetricsReportingEnabled policies.
For more information, see Track Chrome browser usage on Windows.
Data processed by this service
|
Data Type / Category
|
Description
|
Examples
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Data Subject Rights supporting features
|
|---|---|---|---|
| User usage information | Data related to how Chrome, ChromeOS, and their features are used | Button clicked, menu item actions, error codes encountered, feature usage | — |
| Performance Information | Data related to how Chrome, ChromeOS and their features are performing | Page load time, memory used, function timings and stacks | — |
| Device Information | Metrics, state, and other data relating to the device and the features used by the device | Manufacturer, model, OS type and version, device form factor, settings | — |
| Browser Information | Metrics, state, and data relating to Chrome browser information and features used by the browser installation | Pseudonymous identifier, browser version & settings, file load latency, browser renderer performance, feature performance data. | — |
| User Information | Data related to a user such as demographics with privacy-preserving noise and settings/preferences. Note: This demographics data is only processed for users over 18 with Chrome Sync enabled. |
Gender, age range (e.g. 25-34), settings/preferences that are specific to the user | — |
| Extension Information | Data related to installed extensions and their usage | Extension identifier (not unique to user), extension type & settings, extension usage metrics | — |
Purpose of processing the data
- To provide, maintain, and improve the Essential Services.
- To identify, address and fix security threats, risks, bugs and other anomalies.
- To develop, deliver and install updates to the Essential Services subscribed to by Customer (including new functionality related to the Essential Services subscribed to by Customer).
- Improving and optimizing the performance and core functionality of accessibility, privacy, security and IT infrastructure efficiency of the Essential Services.
- Internal reporting, financial reporting, revenue planning, capacity planning and forecast modeling (including product strategy).
- Abuse and security threat detection, prevention and protection (such as automatic scanning for and reporting of CSAM, scanning for viruses (to the extent permitted and/or required by applicable EU or EU member state law), phishing, malware and other indicators of security threats, that may affect any of Google’s services).
- For ChromeOS and Chrome browser usage statistics and crash reports.
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