Redeem a Chromebook offer

Make sure all of the following applies to you:

  • Your Chromebook is brand new. Used, refurbished, open-box, and pre-owned Chromebooks aren’t eligible for offers.
  • You’ve never redeemed the offer before. You can redeem each offer once per Chromebook, or once per Google Account, depending on the offer.

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If this isn't the account associated with your issue, please switch accounts.
Is your Chromebook set up and maintained by a school, company, or other group? *
If you’re using a Chromebook or a Chrome browser at school or work, it might be managed, or set up and maintained by a school, company, or other group. See if your Chromebook or Chrome browser is managed.
If you’re using your Chromebook at work or school, you might not be able to redeem some offers. For more help, contact your administrator.
You can find the serial number on a sticker at the bottom of your Chromebook, underneath the bar code. The serial number can be up to 22 characters, depending on your manufacturer. Alternatively, on the lock screen, you can also press Alt + v (Serial number will display on the top right of the lock screen)
Upload a copy of your proof of purchase, like a receipt. (JPG, GIF, PNG, PDF, DOC, DOCX, XLS, XLSX) 
https://myaccount.google.com/privacypolicy?hl=$0
Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our Privacy Policy and Terms of Service. Translation services may be used in chats and email.
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