If your screen shows the message “Your system or an application is having issues,” you can usually recover by restarting your Chromecast with Google TV or Google TV Streamer (4K). If the problem continues, you’ll need to factory reset your Google streaming device.
What to do
Google TV Streamer (4K)
With the Google TV Streamer Voice Remote
- At the top right of your TV screen, select your profile All settings .
- Select System About Factory Reset.
From the Google TV Streamer device
- While the device is plugged into the TV and powered on, press and hold the button for 10-12 seconds on the back of the device. The LED should start to blink yellow .
- When the LED light turns solid white, release the button, and the device should then reset.
Chromecast with Google TV
Use the Chromecast dongle that’s inserted into an HDMI port on your TV or other display device. You won’t be able to use the Chromecast Voice Remote.
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