We're always looking to improve Google Nest or Home speaker or display and your feedback is important to us. Tell us how we're doing. We're listening! There are two ways to send feedback, using your voice and from the Google Home app.
Note: In order for us to best investigate the issue that you'll report, it's helpful to include the device logs in your report. To ensure this happens, please verify that "Send device usage data and crash reports to Google" is turned on before you submit the feedback. If you prefer to keep this setting off, you may turn it back off after the feedback is submitted.
Send feedback using your voice
| To do this: | Say "Ok Google" or "Hey Google," then: | What your speaker or display will say or do: |
| Send feedback to Google | “Send feedback” |
Transcribe the audio feedback you give and send the transcription to the Google Nest team. The audio of your feedback will not be recorded. On displays, if you do not want to include your personal information or a screenshot of your screen, uncheck Include personal information or Include screenshot. When finished, tap Send. |
Send feedback from the Google Home app
From the Google Home app
Step 1. Turn on device reports
- Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Google streaming devices, or speaker or display.
- Open the Google Home app
.
- Tap and hold your device's tile.
- Tap Settings
Recognition & sharing.
- Turn on Send [device model] device usage and crash reports to Google. (Example: Send Google Home device usage and crash reports to Google.)
.
Recognition & sharing.Step 2. Share your feedback
- Open the Google Home app
.
- At the top right, tap your account.
- Tap Feedback
the device for which you'd like to submit feedback.
- To display available emails, in the "From:" section, tap the arrow on the right. Select your email address.
- In the field provided, enter the details of your feedback. Make sure not to include sensitive information.
- Be sure to check the box for Screenshot and System logs.
- To submit feedback, at the upper-right corner, tap Send
.
.
the device for which you'd like to submit feedback.
.