Restore a suspended Annual Plan contract

Applies to Google Workspace and Cloud Identity Premium

If you chose not to renew your Annual Plan contract, your service is suspended when the contract term ends. You can restore service and renew your contract by turning on auto-renewal in your Google Admin console.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. If an error message appears, click Fix This.

    If no message appears, from the Admin console Home page, click Menu and thenBillingand thenSubscriptions

  3. Click your subscription.
  4. In the expanded section next to Renewal options, click Change.
  5. Select Auto-renew my contract.
  6. Click Save.

After you turn on auto-renewal, your service will be restored.

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