About your free Cloud Identity Premium trial

Find out how many days are left in your trial period in the Google Admin console.

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. In the Admin console, go to Menu  BillingSubscriptions.

See the days remaining in your Cloud Identity trial listed next to your Cloud Identity subscription.

Your Cloud Identity trial is limited to 50 users. To add more than 50 users, you must set up Cloud Identity billing. When you add a 51st user, you are prompted to end your trial and your paid subscription begins for all users.

These instructions apply to your Cloud Identity trial. If your paid subscription has started, you'll need to cancel your Cloud Identity subscription.

Note: If you purchased your domain when you signed up for Cloud Identity, follow the steps below.

When you delete your account, all Cloud Identity data and user accounts are deleted per Google’s Privacy Policy. If you need to save user data, export it before you delete your account. Also, delete any Marketplace apps you might have added.

You won’t be able to access your Cloud Identity service or the Admin console again after completing the following steps.

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. In the Admin console, go to Menu  BillingSubscriptions.
3. Delete any other subscriptions you might have purchased along with Cloud Identity, for example, additional Google Drive storage.
4. Click your Cloud Identity subscriptionCancel subscription.
5. Select a reason for cancelingclick Continue.
6. Check the box to confirm that you want to cancel your subscription, and enter your admin email address.
7. Click Cancel my subscription.
8. In the Cancellation successful dialog, click Close.

   The Subscriptions page should now show no subscriptions.

9. Click Delete your account, then sign in again to your account.
10. From the Admin console home page, click Account settingsAccount management.
11. Click Delete account.
12. Check the box to confirm that you want to delete your account.

    Once your account is deleted:

    • Your Cloud Identity account and all user accounts are deleted.
    • You won’t be able to sign in to Google services with this account.
    • All user data is deleted.
13. Click Delete account to delete your account.
    
    You’ll be signed out of Admin console and brought back to the product page. You can’t sign in to the Admin console after this point.

Note: After deleting your account, you can create a new Cloud Identity account with this domain. You might have to wait up to 24 hours for your domain to be available for a new account.

If you purchased your domain when you signed up for Cloud Identity, you continue to manage your domain in the Admin console after your Cloud Identity trial ends. If you want to delete your Google account, you should first transfer your domain.

If you need to save user data, export it before you delete your account. Also, delete any Marketplace apps you might have added.

Step 1. Cancel your trial

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. In the Admin console, go to Menu  BillingSubscriptions.

   Your Cloud Identity and Domain Registration subscriptions are listed.

3. Click your Cloud Identity subscriptionCancel subscription.
4. Select a reason for cancelingclick Continue.
5. Check the box to confirm that you want to cancel your subscription, and enter your admin email address.
6. Click Cancel my subscription.

When you cancel your subscription, you’re signed out of the Admin console.

Step 2. Manage your domain

1. Sign back in to the Admin console.
2. In the Admin console, go to Menu  AccountDomains.
3. Click Manage domains.
4. Click View Details for the domain.
5. Under Manage your domain subscription, click Manage domain.

Step 3. Transfer your domain (optional)

You can transfer your domain to another host after 60 days from when you purchased it (according to ICANN regulations). For details, go to transfer your domain to a different domain host.