Please remember that any incorrect or missing supplier data may cause delay with payment or payment rejection. To avoid potential issues, below is a list with common issues - and where it can be changed.
|
Problem Causing Payment Issues/Rejection |
Update in Ariba Registration Questionnaire |
Update in Ariba Tax Questionnaire |
Reminders |
| Incorrect Supplier Name | NO | YES |
Must match your invoice or official documents |
| Incorrect Supplier DBA or Alternate Name | NO | YES |
Must match your invoice or official documents |
| Incorrect or Missing Supplier Tax Identification Number (VAT, GST, etc) | NO | YES |
Must match your invoice or official documents |
| Incorrect supplier address | YES | NO |
Must match your invoice or official documents |
| Incorrect bank routing code, IBAN, bank account number | YES, under SITE DETAILS |
NO |
Must match your invoice, bank certificate or official documents Refer to Bank Account Guidelines for your bank account country specific requirements |
| Incorrect beneficiary account holder name | YES, under SITE DETAILS |
NO |
Must match your invoice, bank certificate or official documents Refer to Bank Account Guidelines for your bank account country specific requirements NOTE: JP, CN, TW that requires account holder name in English and in local language |
| Incorrect or missing bank account type - checking or saving (applicable to few countries) | YES, under SITE DETAILS |
NO |
Must match your invoice, bank certificate or official documents Refer to Bank Account Guidelines for your bank account country specific requirements |
| Incorrect or missing intermediary or correspondent bank (only when applicable) | YES, under SITE DETAILS |
NO |
Must match your invoice, bank certificate or official documents Refer to Bank Account Guidelines for your bank account country specific requirements |
| Incorrect bank account currency | YES, under SITE DETAILS |
NO |
Must match your invoice, bank certificate or official documents Refer to Bank Account Guidelines for your bank account country specific requirements |