Valid contact information is missing from your website
On this page
Why this issue is happening
To show your CSS product pages on Google, you must provide a method of contact on your website. Your contact information should be easily visible and allow customers to reach your business.
As a result, your participation in the CSS program or its opportunities has been either warned or suspended, and your CSS product pages may not be serving across Google. To resolve this issue, add the missing contact information on your website.
How to fix your issue
- Ensure your website has at least one valid form of contact. The contact information should be valid, available to any customer, and easily visible.
- Common forms of contact include:
- Webpages: Chat feature, contact-us form
- Business information: Address, phone number, and email address
- Social links: Facebook, Instagram, Whatsapp. Note that the link should not lead to a private group or page but it’s okay to require a platform log-in.
- Common forms of contact include:
- Confirm that your website doesn’t require customer information to access support.