(CSS) How to fix: Google can’t recognize the product

On this page

Why this issue is happening

GTIN (Global Trade Item Number) is a mandatory attribute for CSS product pages. This error usually occurs because the submitted value has a proper format for GTIN but Google can’t recognize the product.

How to fix your issue

  • Check that you've provided the right identifier for the product
  • Contact the brand owner to submit the data for this product to Google through the Manufacturer Center or other means.

For more information about the validation of GTINs, refer to the GTIN Validation guide.

Was this helpful?

How can we improve it?

Need more help?

Try these next steps:

true
Search
Clear search
Close search
Google apps
Main menu
831484553965066978
true
Search Help Center
true
true
true
true
true
5172632
false
false