Change your billing invoices

You can change your billing and invoice settings in your billing profile at any time, but you can't change the currency or organization name yourself.

Any edits you make will take effect immediately on the current month’s invoice and will apply to all assigned advertisers.

On this page

Before you start

You must have admin access to a Display & Video 360 partner to manage billing profiles.

Review the advertisers assigned to the billing profile on the Assignment tab before making any changes. To find which advertisers are assigned to a billing profile, click the billing profile name, then click Assignments.

Change your invoice's bill-to address

  1. Open your advertiser, then click Advertiser settings.
  2. Click Basic details.
  3. Find the "Billing profile" section, then click the name of the billing profile.
  4. Click Billing summary.
  5. Click Manage settings.
  6. Next to Bill-to-address, click Edit .
  7. Select or add a new address. The country in the address must match the country of the organization's address in the "Payments profile" section.
  8. Click Done. Your billing profile changes apply to all assigned advertisers. Changes take effect immediately and apply to the current month's invoice.

After you change your bill-to address, you may want to regenerate open invoices.

Change your invoice's PO

When you add a purchase order (PO), it appears on the first page of your invoice for every advertiser assigned to the billing profile. To change the purchase order, follow the steps below.

  1. Open your advertiser, then click Advertiser settings.
  2. Click Basic details.

  3. Find the "Billing profile" section, then click the name of the billing profile.

  4. Next to "Billing Profile PO", enter your billing profile purchase order number.

  5. Click Done. Your billing profile changes apply to all assigned advertisers. Changes take effect immediately and apply to the current month's invoice.

After you change your PO, you may want to regenerate open invoices.

Show a PO as a line-item description

If you prefer, you use naming conventions to add the purchase order (PO) as a line-item description on your invoice. Example use cases:

  • Advertiser name (one PO per advertiser): Use an advertiser name for your PO number. Note: The PO will only be printed on the invoice if the invoice detail level is set to "Advertiser" or "Insertion Order”.
  • Insertion order name (one PO per Insertion order): Use the insertion order name for your PO number. Note: The PO will only be printed on the invoice if the invoice detail level is set to "Insertion Order”.
  • Budget description (one PO per budget): Use the insertion order budget's description for your PO number for each Planned budget. Note: PO will only be printed on the invoice if the invoice detail level is set at Budget level PO.

Change invoice level settings

Based on your business needs you can change your billing levels, invoice detail level, invoice split level, and itemization level. Your billing profile changes apply to all assigned advertisers. Changes take effect immediately and apply to the current month's invoice.

Invoice level

Set the invoice level to group fees into separate invoices by partner, advertiser, or insertion order.

  1. Open your advertiser, then click Advertiser settings.
  2. Click Basic details.
  3. Find the "Billing profile" section, then click the name of the billing profile.
  4. Click Details.
  5. Select your Invoice level:
    • Partner level: Use this setting to receive one invoice per partner.
    • Advertiser level: Use this setting to receive one invoice per advertiser.
    • Campaign level: Use this setting to receive one invoice per campaign.
    • Insertion order: Use this setting to receive one invoice per insertion order.
    • Budget invoice grouping ID: Use this setting to receive one invoice per budget invoice grouping ID
  6. Click Done. Your billing profile changes apply to all assigned advertisers. Changes take effect immediately and apply to the current month's invoice.

Invoice detail level

Set the invoice detail level to group fees on each invoice by partner, advertiser, insertion order, or PO budget.

  1. Open your advertiser, then click Advertiser settings.
  2. Click Basic details.
  3. Find the "Billing profile" section, then click the name of the billing profile.
  4. Click Details.
  5. Select your Invoice detail level:
    1. Advertiser level: Use this setting to group fees by advertiser. The invoice description field will show the partner name and ID.
    2. Campaign level: Use this setting to group fees by campaign. The invoice description field will show the partner name, partner ID, advertiser name, and advertiser ID.
    3. Insertion order: Use this setting to group fees by insertion order. The invoice description field will show the partner name, partner ID, advertiser name, advertiser ID, campaign name, campaign ID, IO name, and IO ID.
    4. Budget level PO: Use this setting to group fees by budget level PO. The invoice description field will show the partner name, partner ID, advertiser name, advertiser ID, campaign name, campaign ID, IO name, IO ID, and budget level PO.
  6. Click Done. Your billing profile changes apply to all assigned advertisers. Changes take effect immediately and apply to the current month's invoice.

Invoice split level

Set the invoice split level to split platform fees or media cost fees into a separate invoice.

  1. Open your advertiser, then click Advertiser settings.
  2. Click Basic details.
  3. Find the "Billing profile" section, then click the name of the billing profile.
  4. Click Details.
  5. Select your Invoice split level:
    1. No split: Use this setting to receive a single invoice that consolidates all fees including media, platform, and other fees.
    2. Split out Platform fee: Use this setting to receive two invoices: one for platform fees, and then one for media fees and other fees.
    3. Split out Media fee: Use this setting to receive two invoices: one for media fees and then one for platform fees and other fees.
  6. Click Done. Your billing profile changes apply to all assigned advertisers. Changes take effect immediately and apply to the current month's invoice.

Itemization level

Set the itemization level to itemize certain fees on separate lines in your invoices.

  1. Open your advertiser, then click Advertiser settings.
  2. Click Basic details.
  3. Find the "Billing profile" section, then click the name of the billing profile.
  4. Click Details.
  5. Select your itemization level:
    • All fees on separate lines: Display a unique line item for each fee type (platform, media, and other fees).
    • Separate media fee: Display two line items: one for media fees and one for platform and other fees.
    • Separate platform fee: Display two line items: one for platform fees and one for media and other fees.
    • Separate media and platform: Display three line items, one for media fee, one for platform fee and one for all other fees
    • All fees on a single line: Consolidate all fees into one line item.
  6. Click Done. Your billing profile changes apply to all assigned advertisers. Changes take effect immediately and apply to the current month's invoice.

Change your invoice's email contacts

You can view, download invoices, add or edit email invoice delivery and manage invoice settings.

View email recipients

  1. In a Display & Video 360 partner or advertiser, click Settings, then Basic Details.
  2. Under the “Billing profile” section, select a billing profile.
  3. Click the Billing summary tab on the top right.
  4. Click Manage Settings.
  5. Under the “Payments account” section, view the list under “Email invoice delivery”.

Add an email recipient

  1. In a Display & Video 360 partner or advertiser, click Settings, then Basic Details.
  2. Under the “Billing profile” section, select a billing profile.
  3. Click the Billing summary tab on the top right.
  4. Click Manage Settings.
  5. Under the “Payments account” section, click Edit next to “Email invoice delivery”.
  6. Select Add new email address.
  7. Enter your email address.
  8. Click Add.
  9. Click Done.

Display & Video 360 will send an invitation via email to the new email address. The email owner needs to accept the invitation before they can start receiving invoices.

Change your invoice's mailing addresses

To share physical invoices, you can add addresses to receive invoice deliveries through mail. The physical invoice copies are sent by post on the 15th of the next month to the provided invoice delivery addresses. Mailed invoices will have the bill-to address printed on the documents.

View mailing addresses

  1. In a Display & Video 360 partner or advertiser, click Settings, then Basic Details.
  2. Under the “Billing profile” section, select a billing profile.
  3. Click the Billing summary tab on the top right.
  4. Click Manage Settings.
  5. Under the “Payments account” section, view the list under “Mail invoice delivery”.

Add a mailing address

  1. In a Display & Video 360 partner or advertiser, click Settings, then Basic Details.
  2. Under the “Billing profile” section, select a billing profile.
  3. Click the Billing summary tab on the top right.
  4. Click Manage Settings.
  5. Under the "Payments account" section, click Edit next to “Mail invoice delivery”.
  6. Select Add another address.
  7. Enter the address.
  8. Click Add.
  9. Click Done.

Change your invoice's currency

You can't change the currency of an existing billing profile, partner, or advertiser. But you can switch your advertiser or partner to another billing profile that uses the same currency used by the partner or advertiser. You can also switch to a billing profile that uses USD.

Issued invoices can't be transferred to a new advertiser to use a different currency.

  • If another billing profile exists with the desired currency but you require different settings, you can create a new billing profile by copying the existing one with the desired currency and organization name. You can then edit other settings to fit your business needs.
  • If you don’t see any billing profiles that use the currency you need, contact billing support to create a new billing profile.
  • If you need to change the currency for an existing advertiser or partner, you'll need to create a new advertiser or partner. For help, contact your account manager.

The currency in your billing profile is used for both your invoices and payments.

Change the organization name on your invoice

If the official legal name of your organization has changed, please contact billing supportto update it.

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