Download a file

1. Open the Google Drive app.
2. Next to to file you want to download, tap More .
3. Choose an option:
   • To download the file to your device, tap Download. You can find downloaded files in the Files app.
   • Download the file to your phone: tap Open in Save to Files Choose where you want to save the file Save.
   • Open the file within another app: tap Open in Choose the app you want to use.

Learn why the "Download" option isn’t available

• Make sure you select a file and not a folder. You can only download files.
• If you still can't download a file, the owner may have disabled options to print, download, or copy for users with just comment or read-only access. If you need to download the file, contact the owner and request permissions.
• Make sure your Drive app is updated. If necessary, go to the Play Store and search for "Google Drive" and update it.
• If the update doesn't help, restart your phone and check again.
• If you still encounter the problem, your Android version may be outdated. In your phone settings, check for system updates.

Learn how to convert Office and other file types into Docs, Sheets, or Slides.

Fix further issues

• In the App Store, check for updates to the Google Drive app.
• Make sure the app you want to use, such as Files or a third-party app, is properly installed and updated.
• If you try to save to a third-party app, verify the app supports the file type you want to download.

1. Open the Google Drive app.
2. Next to to file you want to download, tap More .
3. Tap Send a copy.
4. Depending on your file, tap Save image or Save video.

To check your iPhone's storage space:

1. Go to Settings.
2. Tap General iPhone Storage.

Tip: If you're low on storage, delete some data and try again.

To access your Photos, make sure the Google Drive app has permissions in Settings.

1. Go to Settings.
2. Tap Privacy Photos.
3. For Google Drive, select All Photos.

Tip: Try to restart your iPhone. This can help refresh the app and system settings.