Limit mobile data usage

If you're running out of monthly data on your mobile plan, this is how you can lower the amount of data that you're using.

Note: When your device is connected to Wi-Fi, Duo still uses a small amount of mobile data. This will keep your conversation going if you lose the Wi-Fi. To stop using mobile data as backup, follow the instructions in "Turn mobile data off".

Connect to Wi-Fi

Before you make or answer any calls, make sure that your mobile device is connected to a Wi-Fi network.

Manage mobile data use

If you want to lower your data use or change your call quality, you can limit, increase or switch mobile data on or off.

Limit mobile data usage

If you can't connect to a Wi-Fi network, Duo will automatically lower your connection to 1 Mbps.

1. In the top right-hand corner, tap More   Settings.
2. Turn Limit mobile data usage on or off.

Turn mobile data off

If you want to make sure that Duo only uses Wi-Fi and not your mobile data, you can turn mobile data off on your phone.

1. On your Android device, open the Settings app Data usage.
2. Turn Mobile data off .