SMTP Configuration "Splitting FROM username and Authentication username"

  • Some organizations uses email authentication with users not in EMAIL format.
  • Elastifile Notification UI, assume user name is the FROM address.

To workaround that please run this procedure -

  1. Keep the UI configured with the correct username and password
  2. Ssh to EMS machine
  3. Edit - /elastifile/emanage/app/mailers/notification_mailer.rb
  4. On lines 6 & 16 replace -

change -

<from:      @notification_target.system.mail_user>

to -

<from:      "your email"> # keep the double quotes.
  1. Restart EMS service -
    systemctl restart emanage

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