When SMTP server authentication fails on certificate error, the certificate check can be disabled using this procedure -
- Ssh to EMS machine
- Edit /elastifile/emanage/app/mailers/notification_mailer.rb
- Goto line 27
- Replace -
“enable_starttls_auto: true”
to
“enable_starttls_auto: false”
4. Restart EMS service -
systemctl restart emanage