A child under the age of 13 (or the applicable age in your country) can’t manage a payments profile. If your child has an existing payments profile, it will be closed. Your child can keep their Google Play credits, by transferring them to their family manager’s account. If any issues occur, you can fill out the form below to request a transfer of any Google Play credits. The family manager must have an open payments profile in order to complete the transfer. Learn how to manage your individual payments profile.
Important: Any unused YouTube gift card balance on your child’s profile will be transferred to the family manager for your child’s account after they complete the following steps. It will appear as Play balance in your payment profile.
- You must be the family manager for your child's account to complete these steps. If you're not, ask your child's family manager to follow the steps below.
- If the family manager doesn't already have a Google Play account, they will need to create one. Learn how to download the Google Wallet app.
- To transfer your child's Google Play credits and YouTube gift card balance to a family manager's Google Play account, click Transfer Play balance then fill in the form.
- If you don't see "Transfer Play balance" below, make sure that you're signed in to the correct account. Switch accounts.
If you don't see "Transfer Play Balance" below, make sure you're signed in to the correct account. Switch accounts.