Help protect your family with Family settings

Important:

• “Only receive calls and texts from your phone contacts” isn’t available for your iPhone or iPad. However, if you’re a plan owner and use an iPhone or iPad, you can request that members with Android devices turn on “Only allow calls and texts from phone contacts.”
• If you make a 911 call, "Only receive calls and texts from your phone contacts" turns off for 48 hours to allow callbacks from unknown first responders.
• If you're using a corporate Google Fi account, "Only allow calls and texts from phone contacts" isn't available.

For more information about how to silence unknown callers, check the Apple Support website.

When you turn on “Only allow calls and texts from phone contacts:”

• Only numbers from phone contacts can call or text the Google Fi device.
• Plan members can still make outbound calls or texts to anyone they want, and can call or text you back.

When you turn on this setting, calls from numbers not in the contact list go straight to voicemail and texts are blocked. This uses the same contact list that’s on the member’s phone and syncs to Google Contacts to ensure it’s up to date.

To make sure the member doesn’t miss callbacks from people they intend to reach, numbers that they call or text can call or text you back for a month. If they intend to contact the number long term, add the number to the contact list.

Text messages from short-codes are automatically allowed to make sure they don’t miss important texts from two-factor authentication and institutions like banks.

Tip: If you make a 911 call, to allow callbacks from unknown first responders, "Only receive calls and texts from phone contacts" turns off for 48 hours. To use “Only receive calls and texts from phone contacts,” turn on contact syncing. Learn how to back up and sync device contacts.

Important: “Only receive calls and texts from your phone contacts” isn’t available for your iPhone or iPad. To turn this setting on or off, plan owners can ask plan members with compatible Android phones.

1. On your iPhone or iPad, open the Google Fi app .
2. On the left, under “Account,” tap the member’s name.
3. Turn Only receive calls and texts from your phone contacts on or off.
   • To turn on the feature, the member gets a notification on their phone.

Find information about blocked contacts

You can find information about the number of attempted contacts blocked in the last 60 days. Plan owners can find the number of blocked contacts for plan members.

1. On your iPhone or iPad, open the Google Fi app .
2. Tap Accounts.
3. If you have a group plan, tap the member you want to find information about.
4. Under “Block phone numbers,” you can find the number of phone contacts and blocked numbers for the last 60 days.

You can get an alert when you use a specific amount of data. If you're a group plan owner, you can also get alerts for each member in your group.

You can also decide how much data can be used before data is slowed down. When you reach a slow data limit, data speeds reduce to 256 kbps.

Tip: You’re still charged for data used at this slower speed. We notify plan owners and plan members when they're close to slower data. Learn more about data speed limits.

Monitor & budget a plan member's data usage as a plan owner

1. Open the Google Fi website or app .
2. Select the member’s name.
3. Under “Data alert,” choose the alert and the slow data limit:
   • Alert me at: Touch and hold, then drag to your chosen data use alert level.
   • Slow data at: Touch and hold, then drag to your chosen slow data limit.

Change alert & slow data limit

Alerts:

• When the plan member reaches or is near the data usage level, the plan member receives an alert.
• Plan members can set their own alerts.

Slow data limit:

• In the plan member’s Google Fi app, the limit you set is reflected.
• The plan member gets a notification that the limit is set.
• Members can’t change the slow data limit.
• The plan member and the owner get an alert:
  • Near the slow data limit
  • After the slow data limit is reached

Monitor & budget your own data usage as a plan member

You can set your own data usage alerts.

Important:

• If the plan owner didn’t set your slow data limit, you can set one.
• If the owner already set a slow data limit, you can’t change it.

1. Open the Google Fi website or app .
2. Select Edit data settings.
3. Set your alert. If no slow data limit is set, set your limit.
   • Alert me at: Touch and hold, then drag to your chosen alert data usage level.
   • Slow data at: Touch and hold, then drag to your chosen slow data limit.

Monitor & budget your own data usage as a plan owner

To get an email notification and an alert, select Also notify by email. Emails are sent to the person whose account they’re set for. The emails go to the associated email address, which can’t be changed.

Tip: To measure data usage and activate limits, there may be a delay of up to an hour. To measure international data, it may take up to 48 hours.

1. On your child’s phone, open the Google Fi app .
2. Tap the Home tab  Set digital ground rules.
3. Follow the on-screen instructions.

Tip: If you have your child’s Google Account password, you can set up Family Link from your own phone. Learn more about Family Link.