Activate your Google Fi service

Important: Before you can use the service internationally, you must activate and use Google Fi in the US. Territories are not included for this service. Exceptions apply to military and State Department employees who serve abroad. If eligible, verify your government status.

Check if Google Fi supports your phone model

With Google Fi, most popular phones are compatible. If you’re unsure if your phone is compatible with Google Fi, check your phone’s compatibility.

Use unlocked devices with Google Fi. If you buy your phone from Google Fi or the Google Store, it’s already unlocked.

If you’re unsure if your phone is unlocked, contact your carrier or where you bought it.

Set up Google Fi on iPhone

Start activation on the Google Fi app

Important: You must start your device activation within the app. Download the Google Fi app and tap it to open.

  1. On your device, download the Google Fi app .
  2. The Google Fi app performs device and compatibility checks.
    • If both are compatible, tap Get started.
    • If either are incompatible, you get an error. In this case, you can order a physical SIM card or upgrade your iPhone.

Start your eSIM activation

To scan the QR code with your iPhone, you must have a second device available for this process.

Activate a Google Fi eSIM on iPhone using the QR code method:

  1. On your device, connect to a Wi-Fi network.
  2. On a second device, like a computer or tablet, go to fi.google.com/ios/quicksetup.
  3. Sign in to the account of the user whose device you want to activate.
  4. On the Google Fi account:
    1. Open Settings.
    2. Select Cellular and then Add Cellular Plans.
    3. With the iPhone you want to activate Google Fi on, scan the QR code.
    4. Follow the on-screen instructions.
    5. Tap Add Cellular Plan.
      • Tip: Set your Google Fi profile as the primary cellular profile.
  5. Update your network settings:
    1. On the device you want to activate, open the Settings app.
    2. Tap Cellular and then Cellular Data Network.
    3. In your “Settings” field, enter these texts:
      • Cellular Data APN: h2g2
      • LTE Setup APN: h2g2
      • MMS APN: h2g2
        • MMSC: http://m.fi.goog/mms/wapenc
        • MMS Max Message size: 23456789
      • Optional: Personal Hotspot APN: h2g2-t
  6. To get service, you must complete all steps within the Google Fi app. The app walks you through:
    • Plan activation
    • Phone number setup
    • Your preferences
Resolve incorrect account sign-in

Make sure you sign in to your Google Fi account and not another Google Account. If you sign in to the wrong account, scan a new code:

  1. On your iPhone or iPad, open the Settings app.
  2. Tap Cellular and then the plan you want to erase and then Remove Cellular Plan.
  3. Delete the current eSIM from the device.
  4. Sign in to the correct account.
  5. Scan a new QR code.
Fix QR code issues

If the QR code doesn't work:

  1. Delete the current eSIM.
  2. Reload the QR code page.
  3. Scan the new QR code.
Start your eSIM activation without a second device

If you don't have a second device, you can activate a Google Fi eSIM on iPhone using the phone only method:

  1. On the device you want to use Google Fi on, sign in to Google Fi.
  2. Select eSIM and then Don't have a computer?
  3. Follow the instructions on the Google Fi app.
Make sure your Google Fi service works
Test your calls, texts, and data:
  1. Call someone.
  2. Send a text.
  3. Test your data. To make sure your data works, turn off Wi-Fi.

If you’re transferring your number to Google Fi, it can take up to 24 hours before you can send or receive text messages.

If features don't work 24 hours after you finish activation and have a phone number with Google Fi, contact Google Fi support.

Enhance your Google Fi experience
To improve your Google Fi experience, some features work automatically behind the scenes.
  • We expand your coverage in places where the mobile network isn’t as strong so that you can make calls over Wi-Fi.
    • When this feature is in action, your device displays “Wireless ."
  • When you get close to or reach your monthly data budget, Google Fi sends you alerts to turn notifications on or off.

Learn more about Google Fi tips and tricks.

If you have more than one Google Account on the phone, the Google Fi account must be the admin or owner account.

Related resources

Search
Clear search
Close search
Google apps
Main menu
1628824714587182325
true
Search Help Center
true
true
true
true
true
98630
false
false