You can both listen to and read transcriptions of your voicemail messages.
To create a voicemail greeting and check your voicemail from any forwarding phone, turn on voicemail access and set your PIN.
Important: Some of these steps only work on Android 6.0 and up.
When you get a new voicemail, the voicemail icon appears in the status bar at the top of your phone's screen. To listen to or read your new voicemail:
- From the top of your phone’s screen, to get your notifications, swipe down.
- Tap Voicemail .
You can check your voicemail messages on your call forwarding phones.
- On the Google Fi website or app, turn on voicemail access and set your PIN.
- From one of your forwarding phones, dial your number.
- Wait for the call to reach the voicemail greeting.
- This may take up to 30 seconds.
- While your voicemail greeting is playing, press *.
- Enter your PIN and press #.
- Follow the recorded instructions.
When you get a voicemail, the message is turned into text that you can read on your phone.
The quality of the transcription varies depending on the caller and background noise. Sometimes we can’t transcribe voicemails if there’s too much background noise, or if the voicemail isn’t in English. If this happens, you get “Transcript not available.”
- To get your voicemail transcriptions by text, go to your Voicemail settings.
- Turn on Voicemails by text.
- On your computer, go to takeout.google.com.
- Select data to include and choose Google Fi.
- Choose file type, frequency, and destination.
- Click Create export.
- Download the zip file.