How to increase coverage with device protection

To enroll in device protection when you purchase a new phone through Google Fi:

1. Select the device protection option and complete your purchase.
2. Activate Google Fi service within 30 days of the phone’s shipment.

In your first statement, you’ll find a prorated charge for device protection starting from your phone’s coverage start date (as shown in your coverage documents) to your statement date. There will also be a charge for the next full month of coverage.

If you purchase device protection but don’t activate Google Fi service within 30 days of the phone’s shipment:

• If you haven't filed a claim, your device protection is automatically canceled and you won’t be charged for it.
• If you have an approved claim with a device issued during this period, you’ll be charged the deductible for the claim and a prorated amount for the device protection coverage for this period. After this period, you’ll no longer have device protection.

If you didn't enroll in device protection when you purchased your phone through Google Fi, you can still enroll within 30 days of the day your phone shipped. Here's how:

1. If you’re new to Google Fi, make sure Google Fi service is activated.
2. On the Google Fi website, go to Your plan.
3. Select the device that you would like to enroll.
4. Under "Device protection," select Enroll. On the next screen, select Enroll again.

In your first statement, you’ll find a prorated charge for device protection starting from your phone’s coverage start date as shown in your coverage documents to your statement date, and a charge for the next full month of coverage

When you're part of a Google Fi group plan, your device protection cost and coverage are the same as those for individual plans.

• If you're invited to be part of a group plan and the group owner purchased a phone for you during the sign-up process, only the group plan owner is the device protection account holder.
• If the group owner purchases your phone and adds device protection, only the group owner is the device protection account holder. If you purchase a phone as a group member, then only you are the device protection account holder.
• If you are part of a Fi group plan, the device protection account holder or the group plan owner can file claims for the device.
• If a claim is filed, the group plan owner is billed for the monthly premium and deductibles regardless of who is the device protection account holder.
• The group plan owner can cancel device protection coverage at any time regardless of who is the device protection account holder.
• The device protection account holder can also cancel device protection coverage at any time.

When you join a group plan, if you already have a Google Fi account and are enrolled in device protection coverage, you can keep your existing coverage.

• You remain the account holder for your coverage but the group owner is responsible for payments for your coverage.
• The group plan owner can cancel or modify your protection plan.

Active device protection coverage depends on receipt of payments. If a group plan owner doesn’t want to pay for device protection coverage that belongs to you, they can cancel your coverage, or you can leave the group plan.

When you leave a group plan, if you are the device protection account holder, you can continue enrollment in another Fi account. In this case, you can join another group plan or sign up for a new individual plan. Otherwise, device protection coverage ends once you leave Google Fi. If you currently use a device that a group owner has enrolled in device protection, they'll continue coverage with the option to cancel at any time.

A group owner is responsible for payments for all group member charges, such as charges for device protection coverage and deductibles.

We’ve partnered with Assurant to offer device protection. When you enroll a device in device protection, Assurant receives information about your device, your email address, and your service address.

For provider information and a complete list of benefits, exclusions, limits, service fees and deductibles, refer to the Google Fi device protection brochure and sample terms and conditions.