Domestic Abuse Line Separation Request Form

Google Fi is committed to supporting survivors of domestic abuse and helping them maintain critical access to reliable, safe, and affordable connectivity. 

For you, a loved one, or your designated representative to request a separation of lines—either you and/or individuals in your care from an abuser’s line or an abuser from your line—please file this request.

Please ensure all supporting details and documentation is correct.


 

* Required field

Will the survivor be bringing individuals in their care with them from the plan? *

How would you prefer to be contacted regarding this request? 

If, for some reason, it is unsafe for the survivor to be contacted at the contact information provided above, please let us know what phone/email would be best for us to contact them.

*

If you’re the owner of the group plan, you can remove group members from your plan whenever you need.  Please note: If you remove a member from your account, the notification to this member will occur immediately after they are removed. Please ensure you are in a safe location when doing this.

 

To remove a group member:

  • Open the Google Fi app or sign in to fi.google.com.
  • Under "Manage plan," select the group member to remove.
  • Select Remove.

Each user you remove gets an app notification and email with their Google Fi account transfer info.

The member you remove has 60 days to transfer their number to:

  • Another Google Fi plan
  • Google Voice
  • Another provider

If the group member doesn’t transfer their number after 60 days, we automatically release their phone number.

Do you still need assistance or have questions about Safe Connections Act (47 U.S.C. 345) line separation? *

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

How would you prefer to be contacted regarding this request? 

If, for some reason, it is unsafe for the survivor to be contacted at the contact information provided above, please let us know what phone/email would be best for us to contact them.

*
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