What’s happening with GFiber Phone?
There are changes happening to Google Voice, the technology that drives GFiber Phone, that impact some features for customers with GFiber Phone. First, all GFiber customers with a subscription to GFiber Phone will now be able to change their settings and access features right at voice.google.com. Second, some more advanced features, such as Ring Schedule and Conditional Call Forwarding, will no longer be supported by GFiber Phone.
What do I need to do?
If you are a GFiber customer with GFiber Phone, when you want to adjust your phone settings, you’ll go directly to voice.google.com. Don’t worry – there is a link right in your GFiber account page if you forget:
If you are a GFiber Phone customer with any of the advanced features that will no longer be available for your phone, we’ll send you an email encouraging you to check your settings to make sure your phone acts like you expect.
What features are going away?
While most advanced features are staying, a few features that create confusion and complication for customers, and a few that are used very little by our customers, have gone away. Here are the ones that are no longer be available:
| Call Forwarding Rules for Phone Boxes. Incoming calls will ring all phones connected to a Phone Box, more in line with how customers expect a home phone to function. | |
| Do Not Disturb Timer. While you’ll still be able to turn on and off Do Not Disturb, there will no longer be an automatic timer for call blocking. | |
| Ring Scheduling. All time-based ring schedules will stop working. |
If you’ve been using other advanced features within the Google Voice interface, we encourage you to visit the Google Voice Help Center for other changes to Google Voice that may affect you.