Overview
With the Wi-Fi 6 Router, you can reach faster wireless speeds with Wi-Fi 6-compatible devices than you could with Wi-Fi 5.
Some technical benefits of Wi-Fi 6 include:
- Twice as many devices can be connected at the same time as with Wi-Fi 5, at faster speeds (with compatible devices)
- High-end security standards with WPA3 (vs WPA2 with Wi-Fi 5).
- Better battery life for Wi-Fi 6-compatible devices.
- A more reliable connection due to a less congested network.
Finding the right spot in your home for your router
Routers work best in uncluttered, uninterrupted spaces. Fewer walls between your router and your device means a better signal for you. When paired with a GFiber Mesh Extender, our Wi-Fi 6 Router can provide coverage throughout even the largest homes.
Ready to set up a new router?
- Your new GFiber Wi-Fi 6 Router
- One Fiber Jack power adapter
- One Ethernet cable
- Mesh Extender(s) (optional). Some customers may have also received a Mesh Extender. You can find more information about this equipment in the section below about how to set up a Mesh Extender.
- The GFiber app
We recommend downloading the GFiber app. It contains step-by-step instructions to help set up your internet, but you can also refer to the guide below. - You’ll need access to the internet to set up your new router. You can use a phone (or tablet) that has internet service to complete your setup.
Step 1: Find your Fiber Jack
The Fiber Jack is what allows GFiber's fiber optic signal to come into your home.
It’s a small white box that’s usually installed on a wall in your living room. If it isn't there, you might find it in an out-of-the-way spot like a closet, behind a couch in your living room, or in the garage. If you need more information on locating your Fiber Jack, watch this quick video or check out About Fiber Jacks.
Step 2: Connect your Fiber Jack to power
Using the power adapter in your kit, connect the Fiber Jack to the nearest wall outlet. The Fiber Jack will display a red light while powering up. The Power light on the Fiber Jack should turn solid green or blue once it’s powered on and ready for setup.
Step 3: Connect your Fiber Jack to your router
- Plug one end of the ethernet cable into your Fiber Jack’s ethernet port and the other end into the red ethernet port on your router.
- Connect the power adapter from the router to the adjacent wall outlet.
- Connect the Fiber Jack to the Wi-Fi 6 Router using the ethernet cable.
- The light on the router may flash yellow or blue as it turns on and connects to the network. The light will turn blue once setup is complete and the router is fully online.
Step 4: Set up your network name and password
Step 5: Set up your Mesh Extender (optional)
The type of Mesh Extender you have corresponds with your router. When you have a GFiber Wi-Fi 6 Router, your Mesh Extender should have a long triangular shape. You can follow the steps in this article about how to set up a Mesh Extender to complete the setup process or set it up using the GFiber app.
Connecting your router to a Mesh Extender
We have found that what works best for most homes is one router for apartments and one router plus one Mesh Extender for single family homes. Customers can purchase up to four additional Mesh Extenders for households that may require extra coverage.
Start by setting up your Mesh Extender close to the router, and then move it to the spot where you plan to use it. Typically, this would be about halfway between your router and the furthest spot where you plan to use Wi-Fi in your home. Setting up your Mesh Extender in two different places may seem unintuitive, but we find doing it this way is the best way to get your router to recognize your Mesh Extender.
- Place your Mesh Extender close to the router, plug it into power, and press the power button on the back to turn it on.
- Connect the Mesh Extender to your router by pressing the WPS button on the top of the router. The light should start blinking blue when you're ready for the next step.
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Press the yellow WPS button on the top of your Mesh Extender. The light should start blinking green.
- If using the app, click Continue. The app will indicate "Looking for extender" while trying to connect the router to the Mesh Extender.
- Once the connection has been established, unplug the extender and place it in the location that you plan to use it, plug it in, and turn the power on again.
- If you're using the app, it will let you know when your Mesh Extender connection is successful.
Troubleshooting
- If you need more information about the light statuses of Fiber Jacks, visit What the LED lights mean.
- If your internet isn't connected, there may be a problem with your Fiber Jack or router, visit Troubleshoot your GFiber Internet & Wi-Fi service.
- If the light on the Fiber Jack doesn't turn blue after 15 minutes, watch this short video to reset your Fiber Jack.
Have questions that weren't answered here? Feel free to contact us at any time.