Use this article to set up your new Nest Wifi Pro with Wi-Fi 6E and points.
Before you start
Nest Wi-Fi Pro 6E
Nest Wi-Fi Pro 6E Power Adapter
Fiber Jack Power Adapter
Ethernet Cable
Download the latest version of the Google Home app
Can’t download the app? We’ve got you covered with the instructions here, but you will need a non-GFiber internet connection to complete the initial setup of your network name and password.
Access to the internet is also required for customers that are using the app to set up their network. You can use a phone (or tablet) that has internet service to complete the process below.
Step 1: Find your Fiber Jack
Step 2: Plug your Fiber Jack into power
Step 3: Connect your new ethernet cable to your Fiber Jack
Step 4: Connect your the Nest Wi-Fi Pro to your Fiber Jack
Turn the Nest Wi-Fi Pro so the back is facing you and plug the other end of the ethernet cable into the Nest Wi-Fi Pro. Customers may receive up to 4 points depending upon their plan and package purchased.
If you have purchased additional points for your Nest Wi-Fi Pro, the points only need to be plugged into the power outlet in order to connect to your Nest Wi-Fi Pro.
Step 5: Use the Google Home App to complete the setup process
Setup and Troubleshooting
- If you need more information about setting up your Nest Wifi Pro, check out Replace existing Nest Wifi or Google Wifi with Nest Wifi Pro.
- If you want to test the speed of your internet, visit speedtest.net.
- If you want to learn more about how to maximize your speed, read more here or visit g.co/fiber/maxspeeds.
- If you need more information about what the LED lights mean on your Fiber Jack, visit What the LED lights mean.
- If your internet isn't connected, there may be a problem with your Fiber Jack or router – visit Troubleshoot your Google Fiber Internet & Wi-Fi service.
- If the light on the Fiber Jack doesn't turn blue after 15 minutes, watch this short video to learn how to reset it.