Parents are set as emergency contacts by default. Your child can check their emergency contacts by looking for the star icon on their contacts’ photos. If your child initiates a Call for help on their Fitbit Ace LTE, their watch will attempt to call you and any other listed parent. If parents are unreachable:
- Your child’s Ace LTE will begin calling the designated emergency contacts.
- You, and any other listed parent, will receive a notification that your child called for help.
Call for help on the Fitbit Ace LTE
Note: Your child’s Fitbit Ace LTE must be on the latest software version to Call for help.
To initiate a call for help:
- Long press the top side button.
- Tap Call for help.
- A 5-second timer will begin with the option to stop.
- The watch will then begin calling contacts beginning with the first listed parent.
Note: Call for help will automatically try to call the Family manager first, followed by any other parent, and then the emergency contact. Both parents will receive a “called for help” message. Call for help does not call emergency services.