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For assistance with non Fitbit Ace LTE cases (e.g. Sense, Charge, Ace 3, Versa), visit help.fitbit.com    

Get Fitbit Ace LTE software updates

New content, features and enhancements may be released for your Fitbit Ace LTE via software updates. These new updates are called Seasons. We may occasionally also need to provide fixes and improvements via these updates.

How it works

Updates will be downloaded to your watch when a release is ready. Your watch needs to be connected to WiFi and at nearly full charge to receive updates. Updates can take up to an hour and your watch can't be used during this period, so we recommend leaving it to get updates automatically overnight.

If your watch has insufficient charge, the update is installed the next time you charge it.

It may take multiple attempts for the update to complete. For example, losing connection to WiFi or disconnecting the watch from the charging cable may pause the update. However, if any part of the process is interrupted, it will resume at the next opportunity. After the updates are done, your watch will reboot.

Find your Fitbit Ace LTE software version

  1. On your Fitbit Ace LTE home screen, swipe right to access Daily Quests.
  2. Swipe to the bottom of your Daily Quests.
  3. ‘You’re playing Season’ will indicate your current software version.
Note: If this is missing, your device hasn’t installed any updates yet. Follow the instructions below.

Manually update your Fitbit Ace LTE watch

  1. Long press the top button > go to Settings .
  2. Tap System About  Versions. Fitbit Ace LTE will check for available updates.
  3. When the installation is complete, Ace LTE watch will reboot.
  4. To check whether an update was successfully installed, go to Settings  System About Versions. If there's no mention of an available update, it means that you have the most recent software.
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