If you're a parent, you can find the location of your child’s Fitbit Ace LTE in the Fitbit Ace app once location sharing is turned on.1
Note: Your child must have an active Ace Pass data plan and a supervised Google Account for you to find the location of their Fitbit Ace LTE.
To turn on location sharing
- Open the Fitbit Ace app
.
- Go to your child’s card and tap Settings
.
- Select Location settings.
- Enable all options to be able to see your child's location in the Fitbit Ace app.
To locate your child’s Fitbit Ace LTE
- Open the Fitbit Ace app
.
- Go to your child’s card.
- Select Locate device.
What’s on the map
- Circle: The circle outline indicates the area where your child’s device is located.
- Updated time: When you request your child’s location from the Fitbit Ace app, it loads and displays the location of your child’s Fitbit Ace LTE when the device was last located.
- Battery percentage: The battery percentage of your child’s Fitbit Ace LTE at the time of the last update.
- Off wrist: If your child’s Fitbit Ace LTE detects that it’s not on their wrist at the time of the location request, “Off wrist” appears.
Location accuracy
Google location accuracy uses Wi-Fi, mobile networks and sensors to estimate a device’s location. The Fitbit Ace app won’t be able to find your child’s device if you turn this feature off.
1 Location sharing is dependent upon network connectivity and other factors and may not be available in all areas or if airplane mode is on for your child’s Fitbit Ace LTE.